When to Arrive

New undergraduate and graduate students should arrive between 9:00 a.m. and 5:00 p.m. on Tuesday, August 22. Check-in will take place in the Grace Library on the Kaletsch Campus at Via Ponte Tresa 29. If you are delayed or need assistance, please call our helplines:

+41 91 986 5329 - during regular weekday opening hours (8:30 a.m.–5:00 p.m.)

+41 79 211 4689 - after regular weekday opening hours and on weekends (5:00 p.m.–8:30 a.m.)

Students who do not arrive on campus by 5:00 p.m. on Tuesday, August 22, should call Franklin’s emergency number at +41 79 211 4689 the day they arrive to coordinate a meeting with the Resident Assistant on Duty so they can get into their residence hall. Please note that if a student arrives after 5:00 p.m., it is their responsibility to ensure they review the information in their orientation packet and understand its contents.


How to Arrive

You can get to Franklin several different ways – most people fly into Milan or Zurich and then take a bus, train, or taxi to the Franklin campus. 

The Lugano Centrale Train Station is about a 20-minute walk or five-minute taxi ride to the Franklin campus. The Alba residence is across the street from the station, and you can walk there in a few minutes. For directions to campus by car and more information about Lugano, read our page on visiting Franklin. Visit our interactive campus map to see exactly where campus buildings and residence halls are.

The Milan Malpensa airport and Zurich airport are large, but they are certainly navigable if you are prepared. Check out our introduction video to the Milan and Zurich airports!

Helpful Tips

We recommend visiting the website of the Swiss Federal Railways, which you’ll often see referred to as SBB CFF FFS (these are the acronyms in three Swiss languages). Many people at Franklin refer to it as SBB, the acronym in German. SBB Mobile is a smartphone app that many people in Switzerland use to check transportation timetables and even buy tickets for trains, buses, small commuter rails, and trams. It’s a very handy app, and we strongly recommend you download it.

We strongly recommend that you check out the SBB Mobile smartphone app to view timetables and even purchase tickets for Swiss trains and public transportation.

When traveling by train in Italy, using the website of the Italian railway system, Trenitalia, is a good place to find timetables. Sometimes, tickets for Italian rail travel are cheaper when purchased within Italy, though you can buy international tickets in Swiss train stations.

Two other airports service the Milan area, but they are smaller and have a different set of connections: Linate and Bergamo (Orio al Serio). Buses from each of those airports connect passengers with the Milano Centrale train station.


To all incoming students and parents
Warning: Mobility by Train

As a result of the derailment in the Gotthard Base Tunnel on August 10, the passenger trains between Ticino and the German-speaking part of Switzerland will be diverted via the Alpine Panorama Route until further notice. Although this journey is picturesque, it will take 60 minutes longer for national traffic and 60-120 minutes longer for international traffic. Since double-deck trains cannot operate on this route, there could be fewer seats available (30% fewer seats available on the weekends and slightly reduced capacity on weekdays). 

Our community is encouraged to refer to the SBB website for detailed information and plan for longer train journeys when traveling between Ticino and the German-speaking part of Switzerland.