Franklin University Switzerland’s Admissions Helpdesk—launched earlier this month to offer individualized guidance to students facing exceptional circumstances—has received international recognition. Inside Higher Ed recently spotlighted the initiative, citing Franklin’s leadership and its partnership with the Council of Independent Colleges (CIC) to support students navigating uncertain educational pathways.

As global higher education institutions start to respond to shifting visa regulations, travel disruptions, and administrative complexities, Franklin’s Admissions Helpdesk has emerged as a model of proactive, student-first support. The Helpdesk serves as a reliable resource for students needing to defer, re-route, or reconsider their academic journeys due to external circumstances.

The university’s collaboration with CIC expands this reach by facilitating international referrals, bridging communication with students in transition, and ensuring consistent academic and immigration advising across partner institutions.

Highlights of Franklin and CIC joint efforts include:

  • Fast-tracked support for students needing alternative program or location options
  • Guidance through Swiss visa and residence documentation
  • Personalized advising for students caught in international admission bottlenecks

This recognition reinforces Franklin’s commitment to global education access, especially in unpredictable times. As the academic landscape evolves, Franklin continues to place flexibility, care, and cross-border cooperation at the center of its admissions philosophy.

Students seeking guidance can contact the Admissions Helpdesk directly via applynow@fus.edu or visit our website.